Frequently Asked Questions & Help
If you have any questions about our service, please start by looking through the questions and answers below. There is a very good chance that you will find a solution here much more quickly than you could by contacting us.
If you do not find an answer here, please find the FAQ which most closely matches your question and then take the 3rd option at the bottom of the FAQ page to submit your question directly to our helpline. This helps us help you more efficiently. Alternatively, you can email firstname.lastname@example.org. We are very sorry but we do not offer assistance by telephone.